Return and Refund Policy

Effective Date: June 17, 2023

Thank you for choosing Nirmal Digital Media. We want to ensure your satisfaction with our products and services. This refund policy explains the terms and conditions under which refunds will be provided for purchases made through the prashantnirmal.com website (the “Site”).

Refund Eligibility

1.1 Digital Products and Services: We offer digital products and services, such as online courses, ebooks, or software licenses. Refunds for digital products and services may be eligible within 7 days from the date of purchase if:

The product or service is found to be defective or not functioning as described.
The request for a refund is made within the specified refund period.

1.2 Physical Products: We may offer physical products for sale on the Site. Refunds for physical products may be eligible within [number] days from the date of purchase if:

The product is damaged or defective upon receipt.
The product does not match the description provided on the Site.

Refund Process

2.1 To request a refund, please contact our customer support team at [contact information]. Provide your order details, including the order number and a detailed explanation of the reason for the refund request.

2.2 Upon receiving your refund request, we will review it and determine if it meets the eligibility criteria outlined in this policy.

2.3 If your refund request is approved, we will process the refund within 10 business days. The refund will be issued using the same payment method used for the original purchase, unless otherwise specified.

Non-Refundable Items and Services

3.1 Some products, services, or items may be non-refundable. These may include, but are not limited to:

Products or services purchased during promotional or discounted periods.
Customized or personalized products.
Services that have been fully rendered or utilized.

Changes to this Refund Policy

4.1 We reserve the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on the Site.

If you have any questions or concerns regarding this refund policy or need further assistance, please contact our customer support team at nirmaldigitalmedia7@gmail.com.